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Thank you for your partnership. We truly appreciate our relationship with you and all you do for us.

– David Millican, Chick-fil-A

Colliers has been a great partner to us. We rely on them for a lot, and they always deliver.

– Ashley Reed, Interface

Thank you, thank you, thank you! I appreciate the excellent customer service that you provide.

– Lora Montgomery, Southern Company Gas

Our People are Your Difference

Supported by innovative technology platforms, advanced analytics, and deep industry expertise, the CFS team goes beyond simply answering service calls, proactively caring for your entire facility portfolio with a commitment to excellence.

Driving FM Value with Innovative Processes, Technology & Reporting

Outsourcing your facility operations isn’t about doing less – it’s about doing more with smarter processes, easy-to-use technology, and consistent, data-driven reporting. We would love to share samples of some of our most successful tools with you and your team. At CFS, we embed experienced professionals and custom technology solutions to create efficiency, transparency, and cost savings for our clients. Whether it's multi-site operations or a single campus, we adapt to your goals, budget, and culture.

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FM ABSTRACT PROFILE

Each account is supported by a master profile that creates a secure management environment. The FM Abstract holds pertinent facility details, access information, contacts, and emergency procedures allowing management teams to work quickly and seamlessly with clients, vendors, and other partners.

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SLA/KPI CALCULATOR

CFS works with each client on a KPI model that focuses on a select set of core metrics that are adjusted to specific goals and objectives. This approach drives value while maintaining a sustainable and actionable reporting structure and ensures true continuous improvement.  

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Quality Assurance Audit

For companies seeking to optimize their approach to facility operations, outsourcing may just be the key to creating a more resilient and efficient business. CFS implements internal Quality Assurance Audits on each account to ensure high performance and identify areas for improvement and growth.

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99%

Client
retention

We have never lost a client due to performance.

8–12%

average
cost savings

within the first 18 months

100

net promoter
score

Our clients are our
biggest fans.

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CFS IN ACTION | CASE STUDY

Accreditation Achieved: Facility Solutions That Deliver Results

A specialized healthcare provider recently underwent a comprehensive accreditation survey through the Accreditation Association for Ambulatory Health Care (AAAHC). The accreditation process, held every three years, includes detailed inspections by both medical and life safety surveyors, with a strong emphasis on compliance with National Fire Protection Association (NFPA) standards and AAAHC life safety guidelines.

 

The CFS team played a critical role in ensuring our client’s readiness for the survey with involvement extending across multiple areas of infrastructure, compliance, and documentation. Through close collaboration with client leadership and clinical teams, the facility team ensured a successful survey outcome. Our proactive maintenance schedule, centralized documentation system, and in-depth knowledge of accreditation standards positioned the client to maintain compliance and demonstrate a strong culture of safety and operational excellence.

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CFS delivers a full range of services to owners, investors, and occupiers – backed by experienced specialists who know how to execute. We’re the partner you call when you need consistency, accountability, and results. Build your business with confidence. Your foundation is ready.

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J provides overall solutions support for our clients and the CFS team as accounts grow or change. He is also a key part of the overall quality and governance program.

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Solutions Development

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Holly is responsible for overall executive leadership and governance for our clients. She ensures that our teams are performing to client standards and provides immediate response for escalation and decision making.

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Strategy & Governance

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Kelly supports our client accounts with best practices in account management, operations, engineering and preventive and predictive technology programs.

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Account & Operations Oversight

Contact Us Today

J Glasgow_gray SQ_July2023.jpg

J Glasgow

Solutions Development

J provides overall solutions support for our clients and the CFS team as accounts grow or change. He is also a key part of the overall quality and governance program.

mail-5688109.png
Holly Hughes_2024.jpg

Holly Hughes

Strategy & Governance

Holly is responsible for overall executive leadership and governance for our clients. She ensures that our teams are performing to client standards and provides immediate response for escalation and decision making.

mail-5688109.png
Kelly_Furr_gray.jpg

Kelly Furr

Account & Operations Oversight

Kelly supports our client accounts with best practices in account management, operations, engineering and preventive and predictive technology programs.

mail-5688109.png
J Glasgow_gray SQ_July2023.jpg

J Glasgow

Solutions Development

J provides overall solutions support for our clients and the CFS team as accounts grow or change. He is also a key part of the overall quality and governance program.

mail-5688109.png
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